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Our Terms Shape How You Play

When you open an account with kelinci77, you're agreeing to a set of straightforward rules designed to protect both you and the platform.

Account SecurityPayment & WithdrawalResponsible Use
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kelinci77 Our Terms Shape How You Play
GET HELP WITH TERMS

Support When You Have Questions

Our support team is available around the clock to clarify any part of these terms or help you understand how they apply to your account. Reach out via live chat, email or phone — we respond in English and will walk you through anything that's unclear.

Team online

Live Chat

Open the chat window in your account lobby or on this site. Our team responds within minutes to questions about terms, policies and your account status.

Email Support

Send your question to our support email address. Include your account username and a clear description of what you need clarified. We reply within 24 hours.

Account Settings

Log into your kelinci77 account, go to Settings, and open the Help or Terms section. You'll find direct links to contact support and view the full policy text.

YOUR DATA & PRIVACY

How We Protect What You Share

Your account information, payment details and activity on kelinci77 are protected by encryption and secure server protocols. We collect data only for account management, fraud prevention, regulatory compliance and service improvement.

Encryption & Security

All deposits, withdrawals and account access are encrypted end-to-end. Your password is hashed and never stored in plain text. Two-factor authentication is available in your account settings.

Data Retention

We keep your account data for as long as your account is active plus five years after closure for regulatory and dispute purposes. Payment records are retained per Indonesian financial law.

Cookie Policy

We use session cookies to keep you logged in and analytics cookies to improve the platform. No third-party ad trackers are placed without your consent. Decline cookies in your browser to opt out.

Access & Updates

Log into your account and go to Settings > Profile to see and update your personal information anytime. Changes take effect immediately unless you're in an active session.

Right to Withdraw Consent

You can withdraw consent to marketing emails or cookie tracking at any time via your account settings or by replying to any email we send. We process these changes within 24 hours.

Report a Breach

If you believe your account has been compromised or our security has been breached, contact support immediately via live chat. We investigate all reports within 4 hours.

Terms & Conditions — Frequently Asked

Below are the questions we hear most often about how our terms apply to your account and your play.

If you violate our terms — for example, by using multiple accounts, attempting fraud, or using automated tools — we may suspend or close your account without warning and forfeit any balance. We always investigate before taking action. Contact support if you believe your account was closed in error.

Yes. Go to your account settings, select Close Account, and confirm. Your remaining balance is withdrawn to your registered payment method within 24 hours. Once closed, you cannot reopen the same account; you would need to register fresh.

Deposit and withdrawal limits depend on your payment method and account age. DANA, OVO, GoPay and QRIS each have different daily caps set by the payment provider. Contact support to request a limit adjustment or to understand your specific limits.

Minimum bets start at Rp 1,000 on most games; maximum bets depend on the specific game or table and are shown before you place your bet. Live tables (Speed Blackjack, Dragon Tiger) have house limits displayed in the lobby.

First, contact our support team with details of your issue. We aim to resolve disputes within 7 days. If unresolved, you may escalate via email. We follow a transparent, fact-based process and keep records of all communications.

Access depends on local law where you are located. If you travel abroad, your account remains active but gameplay eligibility may be restricted. We do not intentionally provide services where local law forbids it. Contact support if you are unsure about your region.

When you withdraw above certain thresholds, we ask for a government ID and a selfie with your ID for verification. This typically takes under 2 hours. Once verified, your withdrawal processes within 24 hours to DANA, OVO, GoPay or your registered bank account.

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